FAQs
Utility Billing - Frequently Asked Questions
What are the different Utility Fees and Charges
$10.00 | CLOSE OF ACCOUNT / FINAL |
$20.00 | CUSTOMER REQUEST FOR TEMPORARY METER TURN OFF OR TURN ON |
$20.00 | PAST DUE PAYMENT PENALTY |
$50.00 | RECONNECTION FEE FOR NON PAYMENT |
$100.00 | 1ST CUTTING OF A LOCKABLE DEVICE DUE TO NON PAYMENT OF MONTHLY SERVICE |
$200.00 | 2ND CUTTING OF A LOCKABLE DEVICE DUE TO NON PAYMENT OF MONTHLY SERVICE |
$250.00 | TAMPERING W/LOCKED SERVICE WILL RESULT IN REMOVAL OF METER, FEE CHARGED AT TIME OF REINSTALLATION |
$30.00 | METER RE-READ AT CUSTOMER REQUEST (FEE WAIVED IF READING WAS INCORRECT) |
$25.00 | METER TESTING CHARGE REQUESTED BY CUSTOMER (ACTUAL COST CHARGED TO TOWN WILL BE APPLIED TO CUSTOMERS NEXT BILL) |
$35.00 | RETURNED CHECK FEE |
How do I change my credit/debit card in Citizen Self Service?
You will need to contact the Utility Department for assistance.