Utility Billing/Payments
*EFFECTIVE September 20, 2025, EFT Auto Payments will be processed. This will be at NO FEE.
You may contact our office directly to confirm your banking information by calling (561) 642-7870.
*Automatic Payments with a credit/debit card is currently UNAVAILABLE until further notice.*
Please note: Late fees will resume with September bills .
Billing Cycle
Utility bills are mailed or emailed out on a monthly basis. Bills are due and payable upon receipt.
Late Payments and Fees and Disconnection of Services and Late Fees
Water (and/or Sewer) Service that is not paid by the date printed on your Utility Bill is subject to a $20.00 late fee and a Termination Notice will be provided. If the payment and late fee are not paid by the date on the Termination Notice, your service is subject to disconnection. When service is disconnected for nonpayment, service will be reconnected after past due payment has been received. Please note: A $50.00 reconnection fee will be added to the next billing cycle.
Payments received after 4:00 PM will not be restored until the following business day.
If your water and/or sewer service has been DISCONNECTED, please contact Town Hall.
Courtesy Notification to All Customers
A rate adjustment for Water & Sewer will take effect on your November 2024 billing statement. The new rates for your area can be found here.
Notice to All Customers Paying with Credit/Debit Card
Effective May 1, 2025, there will be a 3.5% convenience fee with a minimum of $2.50 to all customers using a credit/debit card to pay their Utility Bill. This fee includes payments you have set up online as AutoPay, a one-time payment made online, payments taken by phone (IVR) and in person. Phone (IVR) cost - $0.50 per transaction in addition to card fee.
Notice to All Customers Paying with E-check
Effective May 1, 2025, there will be a $1.95 fee to all customers using an e-check to pay their Utility Bill. This fee includes a one time payment made online, payments taken by phone (IVR). Phone (IVR) cost - $0.50 per transaction in addition to e-check fee.
How to Pay your Utility Bill
We offer several easy and convenient ways to pay your Town of Lake Clarke Shores Utility Bill:
Pay Online
Visit the Town of Lake Clarke Shores link below for secure access to your utility account anytime, anywhere, 24 hours a day, and 7 days a week. Paying your bill online is convenient, fast and secure.
- Credit or Debit card
- E-Check from your bank account (checking or savings)
Auto Pay
Customers may enroll online through the Citizen Self Service portal to have their Utility Bill set for Automatic Payment either from a credit or debit card. The total amount of the bill plus applicable fees will be electronically deducted from their subscribed card on the DUE BY DATE of each month.
Customers may enroll for Automatic Bank Draft from their checking or savings account. The total amount of the bill plus applicable fees will be drafted from their bank account on the DUE BY DATE of each month.
Pay by Mail
Payments may be made by check or money order. Please include the statement stub and place the account number on the check or money order.
Pay by Dropbox
The payment drop box is located outside of Town Hall to the right of the double glass doors. Payments placed in the dropbox after business hours will be processed the following business day. Please do not place cash in the dropbox.
Pay in Person
You may make payments during regular business hours at Town Hall. We accept payments by Cash, Check, Money Order, Debit/Credit Cards (MasterCard, Visa, Discover or American Express).
Pay by Phone (IVR)
Call (561) 571-2917 to make a payment over the phone by debit/credit card or E-Check.
E-Bill
Save time, money and a tree and sign up to receive your utility bills via email.