LATEST COVID-19 UPDATE - 3/25/20
PLEASE NOTE: TOWN HALL & PD LOBBY is CLOSED for IN-PERSON BUSINESS. ALL TOWN PARKS ARE CLOSED UNTIL FURTHER NOTICE.
TOWN UPDATE
The Town of Lake Clarke Shores has been closely monitoring the rapidly evolving COVID-19 situation, especially as it impacts the well-being of our residents, customers, and employees.
With that being said, Town Hall will be closed for walk-in business as of March 24, 2020.
Building permits will be done by appointment only. At this time the Building Department is still accepting new permits and building inspections. Please call 561-964-1515 to make an appointment.
The Town Boat Ramp has been CLOSED following direction from Palm Beach County and the Palm Beach Sheriff's Office.
As of March 25, 2020 all Town Parks are CLOSED. this includes Pavilions, Tennis Courts and Basketball Courts at all Parks, until further notice. If you are at the Parks you will be asked to leave.
Town officials and staff take the COVID-19 outbreak seriously. Announcements to any change in Town Services or Events will be provided through media releases, on the Town's website at www.TownofLCS.com and on the Town of Lake Clarke Shores Facebook page, Twitter account, and via email LCSBuzz e-newsletter releases. EMAIL IF YOU DO NOT RECEIVE LCSBUZZ.
If you have a fire, medical, or law enforcement emergency, please call 911. If you need to report anything COVID-19 related, please call PBC Hotline 1-866-779-6121 or
email: covid19@flhealth.gov
TOWN EVENTS
The Town is following CDC guidelines and has determined the April Food Truck Event is CANCELED.
The Town has also decided to POSTPONE our Annual Waterway Clean-up for April 18th. At this time no new official date of the Clean-up has been determined.
WATER UTILITY DEPARTMENT CUSTOMERS
Due to the COVID-19 outbreak in Palm Beach County and the financial burden it is taking on households in our service areas, the Lake Clarke Shore Utility Department is working with its customers to ensure all homes are being supplied with utility services.
Town leaders and staff would like to ease your concerns during this time, if the current bill at your residence has not been paid, it will not be disconnected. We strongly encourage you to make your payments as soon as it is feasible for you and your family but know that your services will not be disconnected.
There are multiple payment options available to customers now that Town Hall is closed for in-person business. Staff is still processing water payments via mail, drop-box, and over-the-phone payments. We are asking that no cash payments be made via the drop box located outside the building, please instead submit payments via personal check, money order or cashier’s check. Customers are reminded to include their account number and/or the service address to where the payment should be applied.
As always all Utility customers have access to their Utility Accounts via the online portal, where you can view your bill, make a one-time payment, or set-up reoccurring debit/credit automatic bill pay.
Staff is still processing work orders, accepting new accounts, and available by phone during normal business hours (M-F from 7 AM - 4 PM).
The Town understands that in these difficult times it may be hard to pay your water utility bill if you are having complications making your payments on time please call Lake Clarke Shores Water Utility Department at 561-642-7870.
